Scope of this page

arcticcasinouk.co.uk is an independent information site covering Arctic Casino. arcticcasinouk.co.uk has no access to player accounts, casino payment records or identity checks carried out by the operator. The casino's privacy provisions concern its own services and are summarised separately below.

For enquiries about arcticcasinouk.co.uk, use [email protected]. An email enquiry contains the address and any information the sender chooses to include. Please keep enquiries about site content separate from casino verification requests and avoid sending passwords, payment details or identity documents to arcticcasinouk.co.uk.

The casino's data controller

Claymore Malta Limited is identified as the controller for Arctic Casino's personal-data processing. Its privacy policy refers to GDPR, Maltese data-protection legislation and other applicable protections.

Information processed by Arctic Casino

The operator describes collecting identity and contact details, financial records, account activity, game transactions and support correspondence. Its records can also include safer-gambling information, verification results and screening information from third parties.

Technical information may include device characteristics, operating-system details, IP addresses and cookies. Some information is needed for account services or legal checks; without it, the operator may be unable to maintain an account or process a transaction.

Purposes and legal grounds

The casino uses information to manage accounts, check age and identity, process payments, provide games and answer support enquiries. Further purposes include preventing fraud, meeting anti-money-laundering duties and identifying gambling-related harm.

The policy distinguishes processing based on a contract, legal duties, legitimate interests and consent. Marketing and non-essential analytics are subject to the grounds and choices described in that policy. Automated tools and profiling may assist checks and operational decisions. Where a solely automated decision has a legally significant effect, the policy provides for applicable safeguards, including human review or a challenge to the decision.

Sharing and international transfers

Recipients may include payment and verification businesses, game suppliers, technology providers, safer-gambling partners, support providers and professional advisers. Information may also be disclosed to regulators or other competent authorities. Some recipients act under the operator's instructions; others are responsible for their own processing.

The policy allows processing outside the European Economic Area, using applicable transfer safeguards. It describes storage in the AWS Ireland region, in Dublin.

Retention and security

Arctic Casino determines retention according to the purpose of processing, legal requirements and the need to handle disputes or claims. The policy does not give one retention period for every record. Information no longer needed is deleted securely or anonymised where appropriate.

The operator describes security measures covering access, authentication, encryption, monitoring and backups. Players are also asked to keep account credentials private.

Rights and casino privacy enquiries

Depending on applicable law, individuals may request access, correction, deletion, restricted processing or portability, and may object to certain uses. Consent can be withdrawn where processing relies on it. Legal exceptions can require the operator to retain information despite a request.

The operator's privacy contact is [email protected]. Its policy also identifies the Maltese Information and Data Protection Commissioner as a supervisory complaint route. Requests concerning casino-held data belong with the operator rather than arcticcasinouk.co.uk.